Longevity clinic membership software, paid to your own Stripe
Sell monthly or yearly memberships, bundles of visits and labs, and one-off services in your patient portal. Every charge lands in your clinic's own Stripe account, and LongevityEHR takes no commission on it.
15-day free trial · Unlimited patients · BAA on request
Cash-pay by design
Every patient payment lands in your account
Longevity, concierge and functional practices sell care as memberships and packages, not as insurance claims. Everything you sell in your white-label patient portal is a direct charge on your clinic's own Stripe account, so your clinic is the merchant and the money goes to you.
LongevityEHR takes no commission on what your patients pay. Your subscription is a flat price per provider, shown on pricing.
- Memberships
- Bundles
- Patient credits
- One-off services
What you can sell
How your clinic packages care
The catalog, the patient's credits, their appointments and their care plan are one system, without a second billing tool to reconcile.
Recurring care, billed on a cadence
- How it bills
- Every month or every year, through a Stripe subscription on your clinic's account.
- Good for
- Ongoing care where each billing period includes a set of visits and labs.
- Patient view
- The active membership, its invoices and the credits each period grants, in their portal.
A set of visits and labs, paid once
- How it bills
- One payment by card in the portal for a set of appointments and lab draws.
- Good for
- A defined program of visits and labs. You choose how long bundle credits stay valid.
- Patient view
- The purchase and the credits it added to their account.
What a membership or bundle turns into
- How it bills
- Credits are not sold on their own. They come from a membership period or a bundle purchase.
- Good for
- Matching what was paid to what gets booked, for appointments and for lab steps in a care plan.
- Patient view
- Their remaining visit and lab credits, in their portal.
A single visit or lab on its own
- How it bills
- One payment by card. It works like a bundle of one item.
- Good for
- A visit or lab a patient wants without a membership or a bundle.
- Patient view
- The purchase and its invoice, under your clinic's brand.
Credits
Credits that follow the visit
A credit is reserved when the visit is booked and only spent once it takes place, so a cancellation simply gives it back.
- Booking holds a credit. Cancelling releases it. The visit taking place spends it.
- Each lab step in a care plan holds one credit, and a lab the plan already covered is not charged twice when the result comes in.
- You decide whether appointments and lab steps require a credit.
- Patients see their remaining credits, purchases, memberships and invoices in their portal.
Your money, your account
Who handles what when a patient pays
Your clinic connects its own Stripe account. Here is where each part of a payment happens.
| Part of the payment | Where it happens |
|---|---|
| The charge | A direct charge on your clinic's own Stripe account. Your clinic is the merchant. |
| Card details | Sent from the patient straight to Stripe. They never pass through LongevityEHR. |
| What Stripe receives | The patient's email and the amount, not the name of what was bought or anything clinical. |
| Commission | None. LongevityEHR takes no commission on what your patients pay. |
| Refunds | Issued from your own Stripe Dashboard. LongevityEHR shows the result. |
| Insurance claims | Not handled. LongevityEHR is built for cash-pay practices. |
Getting set up
From catalog to first patient payment
Connect Stripe
Activate your clinic's own connected Stripe account. Services can go live once it is able to take payments.
Build your catalog
Create memberships, bundles and single services. Keep them as drafts until they are ready, publish them, or hide one to retire it.
Patients buy in the portal
Published services appear in your white-label patient portal, where patients pay by card under your clinic's brand.
Follow purchases and memberships
Staff who manage services see what each patient bought, their memberships and invoices.
The catalog and the calendar are one system, so a patient can book exactly what they bought.
Does LongevityEHR take a percentage of patient payments?
No. Patient payments are direct charges on your clinic's own Stripe account, and LongevityEHR takes no commission on them. Your subscription is a flat price per provider, shown on pricing.
Do I need my own Stripe account?
Yes. Your clinic connects its own Stripe account, and services can be published for patients once that account can take payments.
Can patients pay for a membership monthly or yearly?
Yes. A membership bills the patient every month or every year through a Stripe subscription, and each period grants the visits and labs it includes.
How are refunds handled?
Your clinic issues refunds from its own Stripe Dashboard. LongevityEHR reflects the result and never initiates a refund on your behalf.
Does LongevityEHR bill insurance?
No. LongevityEHR is built for cash-pay practices and does not handle insurance claims.
Keep exploring
Sell memberships and get paid directly
See memberships, bundles and credits working with your own Stripe account in a demo.