White-label patient portal
A white label patient portal with your clinic's logo
Patients sign in to a portal with your logo, your brand color and your clinic's name. They see released labs and biomarkers, work through their care plan, fill in forms, book and join visits and pay your clinic, on a phone or a laptop.
15-day free trial · Unlimited patients · BAA on request
Inside the portal
What patients do in your white label patient portal
A longevity patient comes back for years, and every return happens in the portal. It runs on the same records your team works in, so there is no second system to keep in sync.
Labs and biomarkers
Released results, graded against your ranges, with the markers you chose to monitor up front. See biomarker tracking.
Their care plan
Steps with due dates, a button to mark each one done and your comments on the step they are about. See care plans.
Appointments and video visits
Book appointments, join video visits and cancel when plans change.
Purchases
Memberships, bundles and services, paid to your clinic through your own Stripe account. See memberships and payments.
Your brand
What carries your brand today
The clinic owner sets the brand once in settings. The portal builds its whole palette from your brand color (buttons, highlights and the text that sits on them), so it looks like yours and stays readable.
- Your logo, plus a separate favicon for the browser tab.
- Your brand color across the patient portal and the provider portal.
- Portal invitations and care updates emailed to patients open with your logo and color and are sent on your clinic's behalf. A clinic without a logo gets its own name as the letterhead.
- A custom domain and advanced white-labeling are part of the Enterprise plan.
Mobile first
Made for the phone in your patient's hand
Every portal screen is designed for a phone first and adapted to desktop after. Patients open it in the browser from a link, with nothing to download.
What stays private
Your team decides what patients see and when they see it.
Drafts stay in the chart
A note a provider hasn't signed never appears in the portal.
Unreleased values stay hidden
Private notes stay private
A signed note appears in My Notes only if a provider marks it visible to the patient.
Not used to train models
Your patients' data is not used to train AI models.
You stay in control
Access that follows your team's decisions
Patients join by invitation from your team and set their own password. Archiving a patient ends their portal access, including any invitation they haven't opened.
- Each clinic's data is kept separate from every other clinic's.
On the roadmap for the portal
Secure messaging between providers and patients, digital consent forms signed in the portal and an AI assistant that answers from the patient's own chart and plan are on the roadmap. They are not available today.
Patient data, handled like it matters
Your patients’ data is never used to train AI models, and every extracted value is checked by your team before it reaches the chart.
How we protect patient data- HIPAA compliantRole-based access and an audit trail on clinical data
- BAA on requestWe sign a Business Associate Agreement
- Tenant-isolated dataEach clinic's records are walled off from every other clinic's
What is a white label patient portal?
A patient portal that shows your clinic's brand in place of the software vendor's. In LongevityEHR that means your logo, favicon and brand color across the portal and in the emails patients receive from your clinic.
Can the portal run on our own domain?
A custom domain is included in the Enterprise plan, along with advanced white-labeling. Core and Scale include your logo and brand color on both the patient and provider portals. See pricing.
Do patients need to download an app?
No. The portal is a mobile-first web app that patients open in their phone or computer browser, so there is nothing to install.
Can patients see extracted lab values before a provider reviews them?
No. Patients can see the uploaded report, but extracted values reach the portal only after your team releases the result, and clinical notes only when a provider marks them visible.
Is LongevityEHR a white label telehealth platform?
It is a full EHR, not a video-only product. Patients book video visits and join them from your branded portal, and the same system holds the chart, care plans and payments. See scheduling and video visits.
Is the patient portal available in Spanish?
Yes. LongevityEHR is available in English and Spanish.
Keep exploring
Your clinic's name on every screen
Start a free trial, upload your logo and invite a test patient to see the portal as they will.