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Labs and biomarkers

AI lab extractionLab PDFs into structured valuesBiomarker trackingYour ranges, every result as a trendLab orderingOrder panels from the chartWearablesSleep and activity next to labs

Care delivery

Care plansPlans from your own templatesClinical notesSOAP notes you signAI scribeVisit notes drafted for reviewE-prescribingPrescribe from the chart

Patient and practice

Patient portalYour brand on every screenIntake formsYour forms, assigned in the portalScheduling and videoBooking, calendars and visitsMembershipsSell plans through your Stripe

Built for

Longevity clinicsThe EHR built around the care loopFunctional medicineDeep panels, ranges and protocolsConcierge and DPCMemberships and a member portalHormone optimizationHormone panels tracked over time

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Platform overviewPricingSecurity and HIPAA

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  2. Security and HIPAA

HIPAA compliant longevity clinic software, by design

Every clinic accepts the same Business Associate Agreement, every clinic's records are walled off from every other clinic's, and extracted lab values reach a patient only after your team releases them.

Start free trialBook a demo

15-day free trial · Unlimited patients · BAA on request

Where it starts

A HIPAA compliant EHR starts with a BAA

LongevityEHR is HIPAA compliant longevity clinic software. It handles patient health information for your clinic, so we act as your business associate. Every clinic accepts the same Business Associate Agreement when it signs up, on behalf of the clinic, and we sign a copy on request.

The agreement is the paperwork. The rest of this page is how the product itself treats patient data, from who can open a chart and what reaches the white-label patient portal to what happens when someone clicks delete.

HIPAA compliant longevity clinic software, control by control

Eight safeguards built into the product, not added on top of it. Hover or tap a card to read how each one works.

01

Tenant-isolated data

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Tenant-isolated data

Every record a clinic owns is tied to that clinic, and every query is limited to it by default. A request for another clinic's record answers as if it does not exist.

02

Role-based permissions

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Role-based permissions

Staff are Owners or Providers, and patients see only their own record. Team, billing, branding and biomarker ranges are managed by the Owner.

03

Audit trail

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Audit trail

Every read of and change to patient data is recorded: who, which patient, when, and for a change the values before and after. Sign-ins are recorded too.

04

Archived, never destroyed

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Archived, never destroyed

Delete in LongevityEHR means archive. The record stays with the clinic that owns it, because medical records have to be kept.

05

Automatic sign-out

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Automatic sign-out

Sessions end after a period without activity, 15 minutes by default, with a warning before it happens.

06

Kept out of analytics

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Kept out of analytics

Product analytics record only events the team chose to track, never page content by default. Application logs carry ids, not what a patient record says.

07

Card numbers go to Stripe

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Card numbers go to Stripe

Patient card payments go straight to Stripe, never through LongevityEHR's servers. The name of a purchased service and any clinical detail stay out of Stripe.

08

No AI training on patients

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No AI training on patients

Your patients' data is never used to train AI models. AI reads lab reports, and your team reviews every value before release.

Release rules

Your team decides what patients see

A patient can see that a lab report was uploaded, and the report itself, from the start, because it is their data. Everything read from it waits for your team: a provider decides what is released and what stays in the chart.

  • Extracted values from AI lab extraction, their ranges and the provider's interpretation reach the patient's portal only after a provider reviews and releases them.
  • A unit that doesn't match the biomarker blocks release until someone confirms it. Units are flagged, never converted.
  • Each clinical note has its own setting for whether the patient can see it.
  • A patient reaches the portal only after accepting your clinic's invitation and setting their own credentials.
LongevityEHR review queue with one lab result pending release and a unit mismatch, beside the patient portal showing only released values

AI in LongevityEHR reads lab reports so your team doesn't retype them, and the interpretation stays with your providers.

Values are graded against the ranges your clinic set, and providers write every word of interpretation.

Who it protects

The same safeguards, seen from every side

What the product does with patient data depends on who is asking. Pick a role to see how it applies.

A signed agreement, your settings and records that stay yours

Agreement
Your clinic accepts our Business Associate Agreement at signup, and we sign a copy on request.
Settings
Team invitations, billing, branding and biomarker ranges are Owner permissions. Providers work in the charts.
Records
Deleting a patient archives them. Their portal access ends and the record stays with your clinic.
Oversight
Every read of and change to patient data is recorded, with who, which patient and when.

AI does the reading, the provider makes the call

Extraction
AI reads values from lab reports. It does not interpret results or make clinical decisions.
Review
Every extracted value sits beside its source report. Low-confidence values, unit conflicts and repeated values are flagged for you.
Release
Values, ranges and your interpretation reach the patient only after you release them.
Notes
Each clinical note has its own setting for whether the patient can see it.

Their own record, and only what their provider released

Access
A patient reaches the portal only after accepting the clinic's invitation and setting their own credentials.
What they see
Their uploaded lab reports from the start. Extracted values and interpretation after a provider releases them.
Payments
Card payments go straight to Stripe. No service name or clinical detail is sent with them.
AI
Their data is never used to train AI models.

We act as your business associate

Isolation
Every query is limited to the clinic that owns the record, so one clinic can never read another's patients.
Sessions
Sessions end after 15 minutes without activity by default, with a warning before it happens.
Analytics
Product analytics record only events the team chose to track, and never page content by default.
Logs
Application logs carry ids rather than what a patient record says.

Clear limits

What LongevityEHR never does with patient data

  • Use it to train AI models.
  • Let AI interpret a lab result or write a clinical conclusion.
  • Show extracted lab values or an interpretation to a patient before a provider releases them.
  • Destroy a patient's record when someone clicks delete.
  • Take card numbers through its own servers. Patient card payments go straight to Stripe.
  • Send the name of a purchased service or any clinical detail to Stripe.
FAQs

Frequently asked questions

Still unsure? Book a demo and ask us directly.

Is LongevityEHR HIPAA compliant?

Yes. LongevityEHR is built to handle protected health information under HIPAA, and every clinic accepts a Business Associate Agreement at signup.

Will LongevityEHR sign a BAA?

Yes. Every clinic accepts the same BAA when it signs up, and we sign a copy on request.

Is my clinic's data kept separate from other clinics?

Yes. Every record is tied to the clinic that owns it, and every query is limited to that clinic by default, so one clinic can never read another's patients.

Is patient data used to train AI models?

No. Patient data is never used to train AI models. AI is used to read lab reports, and your team reviews every value before release.

What happens when we delete a patient?

The patient is archived, not destroyed. Their portal access ends and the record stays available to your clinic, because medical records have retention requirements.

Who can change biomarker ranges or clinic settings?

The clinic Owner. Team invitations, billing, branding and biomarker ranges are Owner permissions, and providers work in the charts.

Keep exploring

[01]Security and HIPAAYou are here
[02]AI lab extraction[03]White-label patient portal[04]Pricing

Patient data, handled the way your clinic would

Ask for a signed BAA or a security walkthrough when you book a demo.

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LongevityEHR

The EHR and white-label patient portal for longevity, functional medicine and concierge clinics.

Platform

  • Overview
  • AI lab extraction
  • Biomarker tracking
  • Lab ordering
  • Wearables
  • Care plans
  • Clinical notes
  • AI scribe
  • E-prescribing

Practice

  • White-label patient portal
  • Intake forms
  • Scheduling and video visits
  • Memberships and payments

Solutions

  • Longevity clinics
  • Functional medicine
  • Concierge and DPC
  • Hormone optimization

Compare

  • Best longevity clinic software
  • LongevityEHR vs Healthie
  • LongevityEHR vs Heads Up Health
  • LongevityEHR vs Decoda Health
  • OptiMantra alternatives
  • Cerbo alternatives

Resources

  • All resources
  • Biomarker library
  • How to start a longevity clinic
  • Longevity membership pricing
  • What is longevity medicine?
  • Longevity medicine certification
  • Functional medicine certification
  • EHR vs EMR

Company

  • Pricing
  • Security and HIPAA
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